Shipping policy

Last updated: April 9, 2026

At Scalp Root, we are committed to delivering your order quickly and reliably.

Order Processing Time

All orders are processed within 48 business hours (Monday–Friday, excluding holidays).

Once your order has been processed, it will be prepared for shipment and handed over to the carrier.

Shipping Time

After processing, orders typically arrive within 5–7 business days, depending on your location.

Please note:

  • Shipping times are estimates and may vary due to factors outside our control (e.g., carrier delays, customs, or high demand periods).
  • Business days do not include weekends or public holidays.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

Incorrect Shipping Information

Please ensure all shipping details are correct at checkout. Scalp Root is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Shipments

If your order is significantly delayed or appears lost, please contact our support team and we will assist you in resolving the issue.

Contact Us

If you have any questions about your order or shipping, please contact us: